Job Opening

Process Associates Bataan

Job Industry Financial Services
Job Type Full-Time
Experience Level Entry Level
Date Posted 2019-06-14
Job Location Balanga, Bataan
Company Information GENPACT Philippines
g/f of Vista Mall, Balanga City, Bataan
G/F West Parking, Vista Mall Building, Barangay Cupang, Roman Highway, Balanga Bataan.
Balanga City, Bataan
2100
Job Description Must possess excellent PC and key-boarding skills Willing to work with different shifts including night, weekend schedules and overtime Ability to work in a fast-paced and high volume service center, self-managing call efficiencies Detail-oriented Excellent English oral and written communications skills Ability to promptly resolve client inquires and escalate as needed Ability to attentively service customer needs and concerns while being empathetic and maximizing opportunity to build rapport with the customer Can demonstrate strong active listening skills & probing; able to display solution-focused approach & “can-do-attitude” Willingness to address the expressed and unexpressed needs of the client helping to build customer loyalty Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries Strong problem solving and decision-making skills Able to service customers on a variety of topics, which can include, but not limited to, providing account transaction details, placing investigations or on-line navigation assistance Ability to be organized and detail oriented with the capability to multi-task Amendable to work in Vista Mall, Balanga City, Bataan.
Job Qualifications At least 18 years of age
Graduate of a 4-year course
Call center experience will be an ADVANTAGE but not required.

BACKGROUND CHECKING REQUIREMENTS:
SSS Static Report/Employment History
Updated resume showing accurate graduation and employment dates
Diploma/TOR/Form 137 from school with highest educational attainment
Resignation letter signed by Supervisor/Certificate of Clearance/COE from last employers.
Number of Job Opening 100
Highest Education Attainment At least Highschool Graduate
How to apply to this job APPLY NOW and expect a CALL from our recruitment team for processing. You may also WALK-IN with a copy of your resume & 1 valid ID at G/F West Parking, Vista Mall Building, Barangay Cupang, Roman Highway, Balanga Bataan. Mondays to Fridays from 10am - 5pm. Look for Alyssa Reyes on site.
Contact Info Gill
Contact Phone : 09078614595 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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